We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
I like this chandelier very much. It's really beautiful.
Everything is great!
Very beautiful. All whole without damage. Very satisfied with the order
Great sconce. Very beautiful. Everything is whole and works well. The order is very satisfied
Open the box and it looks a little big. After installation, I found it perfect and very beautiful
The bird pendant lamp is particularly beautiful. It can be installed by yourself according to the drawing, and the brightness is enough. Quite satisfied
The small lights are very cute, very good quality, just good brightness, very simple installation, very satisfied, very good
This is a very beautiful lamp. The product quality is very good, and the brightness is also suitable. I recommend you to buy it.
Open the box and it looks a little big. After installation, I found it perfect and beautiful
It is super beautiful, simple, fashionable and exquisite. The material is also very good and thick. My family also likes it
I received the bird lamp. The quality is very good. I found it perfect after installation. It's super beautiful
Birds are large, plastic, you can arrange differently. Everything works, it came almost assembled. Despite the terrible appearance of the box-inside everything is whole. Painting metal good-black matte
The lighting has a beautiful appearance. Like the pictures, the lighting effect is also good and reasonable. It doesn't make people feel uncomfortable.
The store was very careful, the package was tight without any damage, the lighting was very satisfactory, the installation was simple, the appearance was beautiful, the lighting was soft, and the feeling was particularly warm.
I like the design style, good material, exquisite and fashionable workmanship, and the lighting effect is very good!
On the photo is a lamp made of lemon gold, and in fact Gold is yellow-red. It does not look very good and it immediately hits the eye. Also, as previously written, some details came pompous. Most of all, I was upset about the gold!
Very satisfied with the overall effect of the floor lamp installation. The warm picture will not be dazzling. Power saving. The home price is very affordable
The chandelier is installed, and the effect is very good. It is of high quality. The brightness is just right, and the cost performance ratio is high. It is almost a work of art. It matches the home decoration style very well. Super likes
I received the goods. I really like them. I can't wait to open them. My family is also very satisfied. This shopping experience is good
The last thing I regret is that I finally chose this lamp. It is simple, elegant, beautiful, and moderately bright. I feel I have chosen it correctly
The package is very good and tight, and the arrival is very pleasant. It looks better than what I saw in the picture. It has a sense of design. I am satisfied
The workmanship is exquisite, the quality is as good as that in the physical store, the price is very affordable, and the color is also very warm and beautiful
The restaurant light at home has been used for a long time. The light is not very bright. I bought this one online. It is very good. It has arrived. The brightness is good. I like the style very much
The lamp is not bad, but the quality would be better. Not very well painted and processed Golden parts. Working capacity to check there is no possibility for now. In any case, thanks to the store, in Moscow for about a month went, delivery chose by courier to the apartment (brought DPD)