We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Cool)) we liked it. Yes, it is not perfectly painted, but it is not visible on the wall, I put 5 stars))
Great product. Packed well
The lamp is well packed, arrived whole and faster than the stated time by 2 weeks. I liked the appearance, exactly like the picture. Shines very brightly, I like the size. Complete with a ready-made plug and switch, we will cut and install as a built-in sconce to remove the excess wires. Thank you store!
Beautiful and like the picture but the shape of the Moon Ball is not as it should be and the color of the lighting required yellow, which I received a white color
Perfect packaging! The product was brought by The Courier. Very satisfied with the delivery and product! 100 from 100!!!
Generally good. Solid four. Bulky enough. Unstable. The lamp itself also does not hold well in the astronaut's hand))). The wire is black, although it could be made less noticeable-white. I remove another star for delivery!!!! Four weeks in Moscow!!!! Couriers of the service DPD are not obligatory, boorish. As a result, he took it from the point of issue! Big Plus-well packed. And what else, if it falls, it should not break! And, hike, until you give five stars, the review will not be published. Thank you all!
Thank you, very good product, all whole arrived, very good packaging. The store is great, I definitely recommend for purchase.
The parcel took about a month to Moscow. All whole, quality for four.
Very good packaging. Came in one piece.
It's very nice.
The real things are more wonderful. Shine the space. Check the size well. It's pretty!!
Very cool astronaut!
Excellent quality, the light is soft does not hit your eyes
Very high-quality saetilnik! Well packed! I recommend it!
I 've been driving for a month, but everything came intact, it's super packed. Grandson is delighted.
Very nice
Everything came very quickly, packed well.
I'm in shock! Such excellent quality! Everything is packed on Hurray and the result is just a bomb!! Worth every euro!
Great lamp
I liked the lamp very much. Everything came whole.
Great lamp! All as in the description. Delivery delayed for a week, but this is not critical for me.
The quality of the print could be better. But for such money a cool subject. I advise you to take a less powerful bulb. Included is too bright
Excellent quality. packing at altitude. delivery to the door. everything works.
The goods came quickly, well packed, the goods are satisfied, especially the child. Recommend
Arrived all well packed. Included also a light bulb and an adapter. The light is bright, the sphere itself resembles the Moon (rough)