We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Modern small round gold crystal chandelier lighting for kitchen dining room bedroom bedside light luxury k9 led pendant lamps
Product parameters
Item style: modern
Item color: gold
Item size:
Dia20cm–1light (weight 3.5kg)
Dia35cm–3lights (Weight 11kg)
L80cm–3lights (Weight 11kg)
hanging wire can be adjusted
material: clear crystal, stainless steel
light source: E14 LED bulbs
color temperature: warm light (3000K), cool light (6000K)
voltage: AC110-240V
delivery: 6-8 days
apply: dining room living room children’s bedroom foyer kitchen
service commitment:
If transportation have any breakage of crystal parts, please feel free to contact us,we will send you again free shipping!!!
Free shipping means that we pay the freight. But Different countries have different tariff policies,If you want to know about tariffs, please contact
us.
Buyer Show：
Applicable scene reference
This chandelier is suitable for many styles of home decoration, the following design photos are for reference only.
FAQ
Q: What material is used for this chandelier?
Answer: The chandelier is made of stainless steel and high-quality K9 crystal. The hanging wire is 1.2m. It can be adjusted freely. If you need a longer hanging wire, you can contact our store customer service or leave a message in the order. We can increase the length of the hanging wire for free.
Q: What should I do if the product is damaged in transit?
Answer: Our packaging is very strong and there is usually no problem of damage. However, in rare cases, some crystals may be found to be broken during delivery. Don’t worry, all you need to do is to contact us and we will send… (the rest are fine) (this promise is valid within 6 months from the date of delivery)
Q: What is the quality of the chandelier?
Answer: We are a licensed Class A lighting production company. We have all the licenses and certificates. All our products also comply with European standards. We use the best quality materials in our products
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