We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pet Carrier Bag
Top picks just for you
It is slightly smaller for a poodle to use at 6 keys. The product itself is so good ~ ~
Divine! As in photo, very happy. Recommended, now to take my chihuahua☺️
Perfect. 1.8kg bichon puppy fits perfect. Comfortable handles, soft, gladly duvet. Maybe it looks more when it gets dirty than gray but the color is very beautiful.
The article has arrived much earlier than expected, specifically 9 days. It is same as the description, color, size, zippers, everything perfect. We have been pleasantly surprised, we have chosen the big size for my Chihuaha of 3,800kg weight and it is perfect. Very comfortable. Without a doubt, it has been a great choice
Even more beautiful in real life! Hyper practical Chihuahua Big 4kg jig and it's perfect
The 3.4kg lightly thick-chilled chuhua is very generous to use and the bag is bigger than you think. You can lie on your stomach or turn your body inside. It's easy to sit or stand. It would have been okay to order a small size. The large size is long and deep, so even a child who is a little larger than my child can be used leisurely ain. The shipment arrived within a week and the shipment, customs transit was fast. The first time I opened it, it smells a little bit, but I put it on the veranda with disinfectants and it quickly became fine. The design is OK and there is a lot of storage space. The zipper or fixed button is fine. The side part is a little powerless, but the floor is solid, so the child is not very uncomfortable. However, the shoulder strap is fine, but the inner cushion you ordered together is too thin to make sense. There's plenty of space, so you can put on a blanket or other cushion. I thought about domestic products, but I think this quality is good.
Over the moon with this bag, my new maltipoo puppy (1.5kg)sits quite happily in it, and it's perfect for taking him out and about before his jabs are done. Bag quality is great, it's comfortable to carry and the pockets are super useful. Shipping time was spot on.
The kids are well in.
It's very good.
Perfect for a chihuahua (3 months)
The size is very small. I think you can only use up to 2-3kg of dogs. If it is over 4kg, it will be impossible to use .. Re-made to m size
2.8 kg ducks of the perfect size!
Bag Duzhe Kastna, akishna and stylish! Material jeans, will be dressed! Duge Bagato teathen, I'm hitched! I didn't drive the store!
I like the bag, very high quality, everything is very carefully sewn, factory tailoring, the fabric is durable (it's all at first glance). well, the cost is considerable, so I'm not disappointed. Thank you. really, my puppy is still afraid to sit there, you need to teach.
The bag is good, comfortable
This is great at this price. I bought it to write it. I'll use it well. ~
The delivery came faster than I thought. The price is good and the dog is comfortable to sleep inside! 3 Kiroyaki standard is perfect for your body
I was very surprised by the quality!!! Is very well designed!! The pillow is very nice!! I bought it for a Korean Maltese Bichon! Super fast delivery, reached me 7 days after ordering!! Highly recommended store!
Stitched perfectly, the bag is excellent. Thank you so much to the store.
Very satisfied with the purchase! 2.5 kg dog bought s Everything is perfect Metal fasteners, everything is good
As pic!
3.5 keys, sturdiness and texture compared to the price of Maltise generosity!! In Korea, it seems to be digging at 60,000 won. We recommend shipping quickly
Small size bag, excellent for me chihuahua of 2 kilos.
We are satisfied with the price-quality ratio I just think I'm over the size.
The floor is sturdy and good. However, it is a little uncomfortable and unfortunate that the zipper is made to open both sides at once. Other than that, I am satisfied. I was surprised that the delivery came in a week.