We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Modern White Glass Ball Pendant Lamp For Restaurant Hall Creative Necklace Design Decro Light Fixtures 110V/240V Winfordo Lighting
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Super
I was very worried that my back would be broken during transportation, after receiving I found that the store did the packaging very well. The installation is very simple, my husband installed all the lights very quickly! It looks so beautiful!
Satisfied with the product. Everything came in whole and not harmful. I recommend the store.
The lamp is perfect. Good design, precised made, high quality replica. I was afraid that it will be broken, but it was delivered in a good shape thanks to good packaging. Delivery 20 days before deadline. After I fix it to the ceiling, I will provide photos. Good choice, more than happy.
Beautiful lights! one shade was broken, but the store quickly sent two spare ones, so there was no problem!
I love it
Delivery a month before Moscow time by courier DPD. Everything is intact, the work has been checked, but not yet hung up. Well packed. Very beautiful.
Ordered a second time. This time came one cracked ball, if there is a possibility of replacing the ball, I will be glad.
The goods arrived before the stated date. Brought home. The packaging is great. All whole. Track was tracked. The product quality is perfect. The color is nice, brass or aged gold.
The light is quality. The Packer is good, but despite this one shade was broken. Wrote to the store, I hope they will send a replacement shade. The delivery was very fast, by courier to the door.