We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The order came quickly. Compared to the Wildberis set from the AliExpress, the hole in the mug had already been punctured. Probably it should have been.
Item arrives veryyyyy fast! Expected item in feb/march time but arrived in January! Welldone and thank you!
Cool plate, soft silicone. We didn't try at the children's table, but the regular table is a little rolling, not critical
I liked the set very much, fully corresponds to the picture and description. Came to Krasnoyarsk a little less than two weeks. Recommend for purchase
Made an order 11.11, took 2.12 in five, combined with other orders. The plate is cool, well-made. For some reason you expect more in size. There is a photo on the baby's table. The sucker really works conscientiously, you just can't tear it off
A great set. Good quality tableware. The spoon is a little wide for the baby while we use another.
Cool set, second time for gift. For such a price a chic set, because In the store such sets are 2 times more expensive.
Good quality, no smell tableware
Perfect
Great set, no smell, recommend
The dishes are super, I love it. Quality and odorless. Recommend!
A great set. Silicone is dense. The suckers on the plate and cup do a great job, even on a rough surface.
The dishes are cool, very nice touch
Good quality product! Arrived very quickly, in 10 days. I recommend it :)
It is very beautiful! Such cute tableware for kids! Be sure to take the whole SET, you will not regret it. Incredible ☺️
The set really liked, the child is also happy. Thank you!
We're six months old, the baby likes eyes. No smell. Very comfortable.
Good but the dish is smaller than it is in the picture Good but the dish is smaller than it is in the picture
Delivery 2 weeks to Ufa, beautiful color and quality of performance, no smell, you can wash in the dishwasher
Very cool set!!! Super fast delivery!!!
Good qulity. Long went, but it's not a problem.
The dishes are super. No marriage, no foreign smell. I boiled it, it did not fit, everything remained in the same form, the spoon only boiled it kept to the wand. It came before Obninsk in 2 weeks. Thank you to the store for fast delivery!
Crab is cute, small in size, but wildly stinks I'll try to get rid of the smell and add a review
So beautiful ~
The set came in full composition, everything is very cute)