We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
I received your order on December 20, January 17. It's in the mailbox, so it might have arrived a little faster. The shipping tracking was not available from December 30, so I had to get a refund after the period. Slight heavy, but just like the photo! WIth to repurchase as fast as delivery
Lovely
love it
Product is as described, but if you have long hair this thing will pull it out and get stuck in it every chance it gets. I won’t be using this with my baby.
Jadore, the material is rubber
The holder is very beautiful! high quality, the only one is a bit heavy. but it's not scary! overall it's super!)
Absolutely beautiful. I do just wish it had one more ball on either side. But it’s great as it is. Highly recommend. Nice bright colours. Delivery was quick.
Wonderful thank you, customized! Fast shipping!
A good clamp, only a thread is twisted strongly that bends this whole design. Went weeks 3
Stunning!
It is beautiful and the material is of good quality
I love it is very beautiful and very good quality
Very pretty I love it!
Beautiful, great quality and fast shipping. Would recommend
Wonderfull❤& Middot;
It's not the product you order.
You don't have a leap of tongs. I'm so happy!! It's rewarding to wait.
It is wonderful)))
Holder of the pacifier is made of מסילוקון וכך it becomes לנשכן baby, בנוזף is very strong ומסיבי ואין fear שהתינוק Sheers it. It's about stamp as picture, really happy!
Very, very beautiful.
Wow as planned
Amazing-same as the pic
It's beautiful.Just like the photo
Very pretty!
Like in the picture. Does not smell.