We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size: 35x25x42cm
Material: PVC, oxford cloth
Top picks just for you
Is perfect
It took a while to have been estimated for May 22 and May 26 arrived But the backpack is very good and exact to the photo
just a pictures and described. came 8 days early. love it
Hard plastic front was severely dented and is now damaged.
Came quickly to the Samara region. Very funny thing. Wanted to take the cat with him on cycling, but it will not be very convenient, I think. We'll see.
The zippers are very small.
Great product! Thank you!
Our cat at first was a little afraid of him but little by little he began to like it.
Fast delivery, everything went well.
Look amazing, just like in the picture, it's fast, save, thank you
I will describe the backpack. For cat Middle rozmiru
Super cute, cat feels very comfortable
Very nice backpack the cat sits well and can look everything ..
Good seller, quick processing and delivery. The backpack seems to be OK, but backpack's straps are somewhat close, not as the picture shows.
Cool!! So great, high quality, good looking, good price… excellent!
Has arrived in perfect condition and fast. Now he's walking my cat.
Product arrived quickly. And caters well to a small cat ....
Very good surprise that is this animal backpack, I did not expect this bag to be as big as presented in the description photos and yet it is, Very easy to mount and aerated at the bottom on the clear plastic bubble and on each side. This one is as solid as a carrying suitcase and easy to mount. Seller top serious and responsive fast and neat sending, customer very satisfiedđź‘Ť
Has a slightly strong smell of material. Is the same as in the photo. I arrive in 20 days.
The goods arrived whole, the quality is good. Arrived in less than a month, Customer Satisfied)
Excellent Product
The idea and the product is interesting, but the back wall is very soft (((
The truth ami my wife likes me very much to take her cat for a walk hehehehe
Cool backpack I am very happy to come all not broken recommended
I really liked the way it is, the design the material and the bearing and it arrived fast, it took about 2 weeks more or less