We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute Pink Cotton Bowknot and Green Bowknot Mouse Doll
Item name: mouse stuffed toy
Size: 35cm 45cm 65cm
About color&size
All size are measured by hands. There might be slightly different from your measurement.(1-3cm difference)
The color of the pictures might be slightly different from the real items you received due to the differnt setting of your phone or computer screen.
About shipping
Depend on your local policy, please fill in your full name including first name, middle name and last name when making the payment. Otherwise your package would probably be returned. Thank you for your cooperation.
Top picks just for you
Just mega sweet just like on the photo!
Very beautiful thank you
It's all good. Thanks
Super quality! Rag doll effect I love! I recommend +++
I'm amazed!❤️
Ordered two toys, arrived unrealistically quickly, I am very happy with both purchases. Neatly sewn, no smell, match the picture, all 5 points! Not even crumpled on the road. Thank you very much store!
perfect!
Pretty mouse very well sewn. Just one or the smile was absent. Pretty in decoration with the size of 65cm
The Best!!!!
absolutely gorgeous, literally blown away by how super lush this is, they sell identical in a shop where I live for over 4times the price, I can't wait to buy more
Very cute mice, quality sewn
I expected a little bigger but very nice anyway
Very good quality! Thank you salesman!
Perfect.
looks really nice, store recommended
soo sweet,i loved
Sooooo cute!!!
The mouse is really beautiful.
Beautiful I love the pink mouse bought before so beautiful
Very lovely stuffed animal
It's very nice and good materials.
Almost like the original. I have the very large and am amazed
Cool toy
Very good product
The mouse is just space!