We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
J’adore
ווואו perfect!! come bundled top no dreaded לשבר very good quality!! really satisfied!!!
Great vase, beautiful decorations fir nu living-room. Seems quality made.
Really beautiful pots
Buy two. M and L and the truth that I love. Arrived perfect. Super well packed and with fragile stickers everywhere. Super happy with the purchase.
I don't usually do reviews, but this order is really worth it, this great, better than I expected, and really very well packaged
Great as per photo
Is the same as in the photo. I recommend it
Very small but nice
Very pretty vase but given the price I expected a larger vase. He's ricici. As much bought 1 in store in France for a few euros more.
Very beautiful, live make it much more... Have exceeded my expectations, beautiful Belle belliii the council arrived earlier than expected ordered on 11 January arrived in 17 days put the delivery on 12 February instead arrived earlier
Very satisfied with my order very nice vase, good quality and very well pack. Fast delivery. I recommend this store
It is very beautiful, great quality and came very well packed!
Very beautiful
Beautiful, but too small, the price is a bit exaggerated for such a mini vase. Fast shipping
The product is very good, the package arrived in 10 days, thanks to the store
Chic vases, look beautiful, very high quality product. The packaging is great-the foam box is packed in the password, thank you.
Top
It arrived very quickly, much earlier than expected. It was carefully packed to prevent damage. Showy, looks great. I love it, I can only recommend it.
Once sweet.
Very good
Amazing product store top, ke product was super well Pack
Good investment, just a small stain on a glass otherwise the rest is top. I recommend
It is as expected... and it is not dec Plasticoooooo... wonderful
Beautiful fatebene