We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
amazing! exactly like picture and well rapped.
Super sweet vase. Fast shipping.
The product is nice, made of thin ceramic and weighs a little. I like it.
Too beautiful but too small
It’s extremely small and very expensive for the size, it cost me with the delivery fee $15.64 then I found one in K-Mart much bigger for $15 I gave 3 star because they already write the size on the photo so it’s my fault that I didn’t pay attention for the size.
Conform to the description-beautiful product.
Very good quality
Love it
Received quickly. Very well packaged and very beautiful. Taken in size L and M
Very nice, same q in the photo and very fast delivery
Très
Much more small במציאות. Not worth the money
Good product
Excellent!
Fast delivery, great product
Beautiful vase! Just like in the picture.
Little però very nice
I recommend the store and the next one, it's very nice
מצויין medium size small but very top quality ומרשים recommended
Arrived faster than expected! Good quality! Very well protected packaging
Very nice. No defect. Neat packaging
Well packaged. I was a little afraid it would happen broken but everything went well in the end.
The vase is not bad, the color thought will be lighter, but it suits me. I went for a very long time, redirected to the post office, there was no movement for a long time.
Wow wow wow wow!!!! Comes packaged ומאובטח very look stamp as the picture see such stores in 150 ₪ at least! Plus amazing room/living room וואטאברררר
Very good quality and fast delivery in full fit