We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Looks chic, straight As in the picture. Delivered, I think, very quickly, as I expected the goods at the end of November, as stated when buying. Packed perfectly.
I liked the lamp. Bought in the role of a night lamp. It shines bright, I had to stick the isolent in 2 layers on the bulb itself.
He is so gorgeous!!! Just super! The store is great! When transportation broke the moon, sent a new one! All promptly) Many thanks for this miracle))
Very beautiful lamp. Made neatly. Suitable for muffled light in the bedroom in the evening. Delivery DPD to the house. First came with a broken hand. The store immediately replied to the request, helped to understand how to make a replacement and very quickly sent a new figure. From the second time everything came perfectly! Thank you. Recommend!
The light is really beautifully designed. My lids love it.
Excellent lamp!!! All as in the photo! Painted adequately attaches perfectly
Fits perfectly into the space theme of the room. It looks greatDelivered a little ahead of schedule. Ordered a huge number of chandeliers and sconces for the whole apartment, almost lost this lamp, already opened a dispute, but found
The lamp is cool. The store chose by reviews. Everyone is happy
Got the lamp, it's excellent, the son is delighted! Came quickly, without damage, painted qualitatively, shines quite brightly. Thank you for the excellent product!
The lamp surpassed all my expectations! Super! Ideally fit into the space room of the son, now everyone is surprised where I found this)) The courier brought home, very high quality packed in foam, came without damage. Bulb included. I'm delighted, my son too))
Very high quality made. Painted well. Included switch and plug + adapter to euro socket. Satisfied with the order!
Super lamp. Long-standing bright. For reading the very thing!
Very nice. I recommend this store.
Lamp Super!
The product arrived very well packed (no picture). Came as the picture, is cool. Just wait more quality finishes due to price, type side missing details in painting. Just not like this black pipe socket, the astronaut be white, could come white wire also. Not tested to know if works!!!!!!!!!
Waited 41 days for delivery. The product itself is beautiful. All whole, included a light bulb and an adapter for the euro socket. Your money is definitely worth it!
Very well packed. Heavy, quality is good. Bulb included. Received today, so I am not writing anything about the operation yet. From order to receipt exactly 21 days.
Excellent Product, everything works properly, connected to Yandex Alice, the child is satisfied
A great lamp. Painted well. Black Wire spoils the view a little-replaced with transparent.
Beyond praise. I liked the figure itself, and the quality of the packaging was pleasantly impressed. The ball is made on a 3D printer, so in the light an interesting glare is obtained in layers. Want another option to order
Great thing! Came whole, thanks to the store!
Preciosa
Everything is cool
Lovely lamp
Wonderful. Thank u!