We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It is as it appears in the images, it comes with a battery, it works perfectly. I recommend the store and his product!
Is very good and does its function. I take away a star because when you turn it on and have the dipper on, it makes a mistake and you have to remove it and put it on
Not very useful. You should handle it too precisely for accuracy which makes it useless and not accurate
I received everything ok thanks
Exact
Very cool spoon scale, full package with the battery, thank you store, recommend
Excellent I use it every day
Super approved! Just got it and Jah opened it up to see it, it came with the battery and it's working. It has a size like a glass of about 150g, I think it is more or less that. My pets will have their food all in the weight KKK
Very satisfied!
Good quality. the battery was inserted, but it did not work for me. changed and everything is fine ..
Good product and makes what it.
Ok.
Weight a lot of times hangs
Really cool.
I had obesity problems with my dog, with this adjective i solved all his problems… i'm really happy
Very good product
All right.
Arrived well and it works great. Carry the pile.
Have him still try it on, but looks decent from. And super fast shipping!
Works well. Good for dry dog food. Fast delivery to AU
The box has arrived a bit dented and I don't know if it depends on that, but the hook to join the two parts is a bit crooked: so once assembled, A lot of space remains between the handle and the container. I still tried to weigh an object and it seems to be quite accurate as a scale.
Product consistent with my request. Received quickly. Satisfied.
That's good. I bought it for a supplement.
Thank you very necessary in the kitchen
It looks good quality, as in the description, I arrived fast