We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pet Carrier Bag
Top picks just for you
The bag is very good quality. For such a little money-just a top! Pockets on the sides for the necessary little things. You can open from 2 sides: either a small window, or completely take a mesh valve. The fabric of the top is cotton, thick, reminiscent of a velvet denim. If you get dirty, I think it's not very well laundered, rather labeled. I took a large size and I want to note that the bag is quite voluminous and not light. But for our Yorica 2,5 kg is good in size, smaller-would be tight. Ordered in mid-December, in the pre-holiday period, and it was delivered to me quite quickly (a little over 2 weeks) despite the massive incidence in China. Thank the store and the delivery service. Recommend this product
Oh this kind of thing is cheap and good for 100,000 won in Korea!!
The bag is great tailoring is good
Cool carrier, the dog sits in it with pleasure. A lot of necessary pockets. I almost bought the same one in a pet store for 6700.
I bought it for 600 grams Maltifu Aegier Hospital. Even the same product cushion in Korea is three times more expensive. I bought it well, and there's a hard board underneath. The delivery took about 10 days, including weekends.
great bag for my 12lb pup! I bought it with just the dimensions in mind. The bag has many features that I was pleasantly surprised with. There's side pockets for storage. There's a netted opening on the other end and snaps to roll back the top netting.
It's a good fit for a 5kg puppy
Beautiful dog basket. Very nice quality and finish. The bottom of the basket is a little stiff and the opening on the front avoids my dog Stand permanently on the rear legs. He's more serene. I took the basket in size 41 cm for my Maltese Pussy of 4,3 kg. He's perfect. I recommend the store and the product.
Best best best. I like it. It's so chic and comfortable
There is a little thread, but it is very good for the price. It was light and quality. There is a puppy, and when you get up, it doesn't shave, and it's good. Even if you just put it down, it's in like a magnetic seat! Get it! I don't have any money.
CF cushion also, covered with shoulder lacing also, covered with this ねだん is thankfully. insanely まんぞく. What's more order from seven to Chii とどい with! Thank you!
Lovely bag is super elegant and comfortable I love it
It's wonderful, I love it
Good quality bag! The bag is very soft and stylish. Big enough for all type of cat tbh. But if you have 2 adult cat, this probably cannot fit both of them.
It's too soft and a little anxious, but it's cute. The dirt seems to stand out.
Great little bag!
All right, very glad, the size M for a Maltese bichon of 3,500kgperfect
I made an order of 07.11.22, the order has already received 17.11.22. Very fast shipping! I have the largest size, as well as in gray color and a complete set: a bag, a mattress and a shoulder strap, so that, if something, carry a dog in front. The quality of the bag and packaging is chic. There is no thread, sewn flawlessly, zippers open and close easily. The design of the bag itself is also thought out: The colors are combined with each other, inside there is also a carabiner so that you can fasten the dog. Photo With a dog is not yet, because. I'm in search of a puppy :) the size can be compared with a bottle of water, which I also have in gray :) even here in color came up. Thank you! I'm very happy with the purchase!
York 4 kg. Bag s came up perfectly, a lot of pockets +, very convenient on the shoulder. I recommend to buy. to Moscow came quickly
It's very nice but it smells a little bit, I let it vent a moment and it goes away
Good bag, comfortable. Light, large Mattress. 5 outer pockets, on the road are indispensable. You can put a lot of things. I'm the only one who pounded the handle connector. Somehow it's thick in the hand. Can to whom it is convenient. delivery is very fast through sdek
The bag is very comfortable, sewn qualitatively. Puppy 1.5 kg is perfectly placed. There is a carabiner for a train or a collar.
It's sturdy and nice.
I was worried about the late Korean. Good because the bottom plate is strong at a low price It's bad for health, like a slingback. Satisfaction. The design is also neat and joy
Pretty bag, of good materials… I think my bitch fits accurately, I would put 5 stars if I brought Rod on the sides to give you more support. Order 13 Oct-shipped 17 Oct-received 25 Oct. Less than two weeks