We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Material: ABS/Silicone
Size: 4.3cm in diameter
Top picks just for you
Complicated to put it in my back. But once inside... What happiness.
Is cool
Loved my cat
Works well
My 6 kg dog has loved it, we had bought another one for dogs but it turned out to be oversized for large large dogs. This for cats is the perfect size for him. I recommend it
Smaller than I imagined, but correct size for a cat. At the moment he plays only at times.
It's great, my cat loves it.
Great. My cat loves it.
The top for your penny!
Excellent, my cat goes crazy with the ball... ^ ^
Shvidko sidav, rosibrav Shob bevividkiy constructiy, demand knowledge silikonoviy chokhol, piddichi 4 stories plastic corps, vidkriti trikutni boviki, just come to grips with the sound of little vikutka. All-in-all-in-all-in-one accumulator at the Viglyadhi Michechka, ale shter of the child of the Ministry of Internal Affairs, and you can supply the little trohi, the Yakshchi to get fat, to go live in struktsiy) In an hour, the trohi of the dzinchati, rosibrav, viyavilos on the platform, the special cube of the all-Union yak of the Hawk of the puck of small metal parts, and if you go on the contacts, I will fix it, I didn't get such a sound. Just triplets of the brushfish. The bentozhity was silent on the video from the front of the village with a silent tail. I'm like a creature in both vipadki, it's just a sporsterigati. For a model, the Maje does not have to do it for an hour just stick to VAG yak pralna car in the mode of vijimu for 2 seconds.
Cool Sharik, kitsya is happy, Ediniy is not even if you don't kitten on the mat with a smooth surface of the laminate Chi kovrolin)
Excellent Product, works quite well.
It's pretty, well finished, it works well, my cat liked it.
Cool toy, especially in the evening. Pretty quiet and the cat is eager to nick behind the ball.
Great, my cat plays a lot with his ball, recommended 100%.
My cat has a great time, the only downside I can put on is, that the first one I bought lasted only two months, but I like it so much that I have repeated.
all good, as advertised.
100% recomendable.
The ball arrived ahead of time. Very cool. The cat after this toy is not interested in others. Thank you very much seller💙
nice
Cat approved
Excellent Product, works very well, mi gayito le Charm
My cats have loved
As I'll check it further I'll write