We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Durable. Length is adjustable.
Recommend, super lanyard
Very nice and practical I really liked it. Thank you
ok
Belt looks a little thin hope for bitch to big for my
Super, thank you so much to the store. Fast delivery accurate description. Recommend
Seller friendly but not received the one on I had ordered. The entire top of the leash is missing I hope the store will understand, refund me to buy another one, or there will be everything this time. Because not usable for this one.
Nice quality! Beautiful colour!
Everything is excellent. Quality is present. Bought it paired with a leash under the seat belt lock. But keep in mind, if you have not bothered to train your large dog, this leash will withstand the pet's jerk.
All Super Like again shipped quickly
I love good product looks good in my chihuahua same as the photo
Quickly delivered Practical and pretty color To recommend
Very useful for the dog to go well accommodated in the car.
Looks fragile delivers function. Am satisfied. Thank you!
Thanks looks good
Product top quality וטוב. Took time to reach. I don't notice שהאורך of strip short midi.
Super.
Perfect. Size well for the head support of the car. Adjustable length. I recommend for the safety of your pet
Sturdy and tight strap with carabiner at the end to fasten the pet and hold it in the car. Fully corresponds to the description!
Quality, tight belt
Very cute same as the totally recommended good shop I arrive in two months to my country
Very precise and effective for my little yiorkschir it will be safe next to me in the car in are small basket mercie
I liked it very much. Strong. Recommend
Everything is fine, the delivery is fast, the buckle is reliable, the sling too. Question to the carabiner: Easy-good, but not sure that strong, but these are only assumptions.
Strong belt, very comfortable. Of course I thought it would be longer, well, also not bad