We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Fast shipping! High quality harness! I am happy for purchase! Recommend!
It is noted that it is of good quality and as described.
good quality, and easy to put on dog. size M is perfect for my dog (18kg). recommend
Very fast delivery. 4 days to the Netherlands. Excellent quality harness. Highly recommended.
Really great quality harness and lead, especially for the price. it was much nicer than anything I could find locally in Australia. I'll be repurchasing in a Large when our puppy has grown out of her medium harness and of course a matching lead.
All well super good the product and its quality, I recommend 100000% for a 5 months beagle puppy buy size M and I will be super, you can give more in case you grow.
Strong and very functional harness, especially with the attachment at the neck. The control ring at the Bush is very effective.
parfait
Equal to description, safe and comfortable The store send immediately
Very good quality, I'm very happy ;) Delivery around 5 days, Perfect!
Arrived in 3 days! Very good quality. I recommend to 100%. Staffie 14kg small size
Juge yakisna amunitsiya with garnoi furniture and svitlovivaya inserts, I am at the capture☺️ Zamovlennya juge shvidko, changer Chim for 20 days)
I was worried that it would not be enough, but on a large Aussie 28 kg everything fit perfectly. Very convenient. I have been using it for 2 months-no complaints. Does not paint wool. I think in the future to take another color for a change.
Very nice product, I love it! Well sewn, sturdy, reflective at night and very easy to put on. Value for money! Arrived quickly. Thank you very much!!
Is a high-end harness. Amazing quality and finishes. Now to trot it.
At first it seemed small to me but it is very ergonomic and perfect for my Argentine dogo, I am very satisfied, it looks good quality and resistant, we will see with time
I arrived a month before, and it was very well packed. I love it, they are the same colors that appear in the reference photo. In my dog it looks small since it is very long but it is very well adjusted.
I love it! Very good material and fits the sizes marked on the page, I would have liked the separation between the neck and the legs to be a little longer because it seems to me that I could touch that area but I will wait to see the result once we use it. The colors are as bright and beautiful as in the photos
Of very good quality, such as photos and description. Full recommended, I will buy another :)
Third time purchasing after losing the last two, but they're the best harness money can buy in my opinion. Totally adjustable, easy on and off, many options to clip in, fantastic quality.
Very well, size m for French Birch male 6 months. Given the remaining margin for the settings I think it will keep it to adult size. Delivery scheduled for 22 mail arrived a week before so perfect on this point
The goods arrived in 5 days. I am not the first to order this company satisfied. It's a pity that the Carbines are plastic, it turned out to be not very durable.
My dog and I both love this harness! It’s not only amazingly cute, it also fits like a glove and leaves her shoulders completely free to move and walk comfortably. It’s very easy to put on and off.
Rewelka, I am very glad. Workmanship Perfekt, sewing Super, worth the price. Delivery in 3 days.
Fast shipping, excellent quality, wonderful